Support

Canfield Support

• Monday - Thursday 7:00 am - 7:00 pm, and Friday 7:00 am - 5:30 pm Eastern Time
• Web
• Email
• Phone 1-800-815-4330 or +1-973-276-0336
• Fax +1-973-276-0339

Dell Computer Support is available 24 hours per day, 7 days a week. In the US, contact Dell at 1-800-999-3355 or www.dell.com

EIZO Monitor Support is available at 1-800-900-8383 or http://www.eizo.com/contact/index.asp

Apple monitor, keyboard and mouse support is available at http://www.apple.com/support

HP Printer Support is available 24 hours per day, 7 days a week. In the US, contact HP at 1-800-474-6836 or www.hp.com

Warranty

VISIA Facial Imaging Booth & Software

• 1-year limited warranty, including support & upgrades
• Includes advanced replacement, round trip shipping in US
• Includes software feature improvements and enhancements.
• Extended Support & Upgrade Agreement available.

Dell OptiPlex Computer (VISIA Deluxe)

• 3-year limited warranty, including on-site, next day service from Dell, in the US

HP Inkjet Printer (VISIA Deluxe)

• 1-year limited warranty

EIZO Monitor (VISIA Deluxe)

• 3-year limited warranty

Apple monitor, wireless keyboard and mouse (VISIA Deluxe)

• 1 year limited warranty

Training

VISIA Training

• Live, web-based training, two-hour session included

Additional Training Installation & Setup

• All VISIA models are designed for easy customer assembly and setup
• On-site training and/or installation by Canfield is available at $1,750/1-day or $2,500/2-day. All travel costs included in 48 contiguous United States. Four week advanced scheduling required
• Live Webinar based training available at $250 per session. Unlimited Webinars are included at no charge during the first year or with extended support and upgrade agreements.